Fortis Pulse computes pillar scores from the client's submitted metrics using a
formula — but your judgment as an advisor may differ. You can override any
pillar's computed score with your own, along with a reason. This guide shows
you how.

**💡 Tip — Who can use this**
For advisory partners, in a client's review workspace (FORTIS-framework
clients).

## Quick reference

| Step | Action |
|------|--------|
| 1 | Override a pillar score with your judgment |

---

## Step 1 — Override a score

In a client's review workspace, after computing scores, the **Health Scores**
section shows each pillar with its computed value. To override one:

1. Pick the pillar you want to adjust.
2. Enter your **new score** (0–100).
3. Optionally add a **reason** explaining why you're overriding the formula.
4. Save the override.

The pillar's displayed score updates to your value, and the composite score
recalculates using the overridden value. The override and your reason are
recorded in the edit history for transparency.

**📝 Note — Overrides are logged**
Every override is captured in the workspace's edit history with the actor and
timestamp, so there's a clear audit trail of where scores came from — computed
or overridden.

**💡 Tip — Use overrides sparingly and explain them**
Overrides are powerful but should reflect genuine advisory insight, not just a
preference for a higher number. Always include a reason — it helps the client
(and your colleagues) understand why the displayed score differs from what the
raw data would suggest.